"a superb job in the design of our retreat as well as facilitation. The experience has set up my new team for a journey to high performance"

Senior VP, Chief Medical Officer
Capital District Physicians Health Plan

Organization and Division-Wide Planning

We lead planning initiatives that help our clients identify goals, create strategy, resolve important matters and create change.

We do this by listening carefully to what our client’s want to achieve and quickly learn about their organization, systems, people, environment and challenges.  We pay attention to the political, technical and social dynamics that shape the workings and culture of the organization. Then we design and lead projects which bring people to the table ready, willing and able to engage in productive and meaningful work.  We help people/groups expand their awareness through systems-thinking and facilitate initiatives which help them to align their interests, goals, resources and passions with the imperatives of the business. The results are strategic clarity, ownership and well-concerted, highly-committed action.

Our Corporate and LOB strategic planning services include:

•  Mission, Vision Clarity
•  Strategy
•  Change
•  Solutions to Complex Issues
•  Work-Flow & Process Improvement
•  Organization Re-design
•  Restructuring & Renewal
•  Improve Corporate-Region, Region-Region &
    Cross-Division Integration
•  New Business Launch

Explore the Strategic Planning Tools we employ to understand how we can help you meet your strategic development needs.   Explore our Principles and Approach to understand how and why we’re so successful in what we do.




Leading Change Across UK Visas, North America (click title to read the summary)


Help people align communication, decision and business processes across the United Kingdom’s North America Network of visa-issuing posts and prepare for significant process, policy and organisational changes on the horizon


High-engagement Discovery
Change Management Consulting
‘Whole-system’, collaborative planning


Framework created for UK Visas North America Strategic Business Plan

North America preparedness/plan for supporting new UK Home Office imperatives

Successful leadership transition, Head of UK Visas, Western Hemisphere

Significantly improved linkages and communications between global leaders and the network, as well as between    Directors and managers across North America.


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